Navigating Difficult Conversations: Managing Conflict and Ensuring Positive Community Culture

About this event

For community managers and moderators who regularly navigate disagreements, this online session from CMX Connect, powered by Bevy, looks at how to manage difficult conversations without letting them derail community culture. Expect practical approaches to de-escalating conflict, setting boundaries with members, and keeping discussions constructive when tensions rise. It suits anyone responsible for the health of an online or in-person community, from early-career community managers to more experienced leads looking to refine their approach. The session is free to attend and runs online, making it easy to join wherever you are based.